Yesterday I bumped into Trish. I was happy to see her. She looked, like an angel. Trish has long beautiful hair and kind eyes.

"Hello Trish" I said with a smile.
"Hello!" she said returning the smile. "How's it going?"
"Really well", I said. "I'm happy." And I elaborated a little bit. I told her I've been Acing the technical aspects of the job ... and know to work on my soft skills.

"And you were so worried for yourself." she said with a smile.




Yeah :)

Summer Weather

Summer Weather

PacifiCorp Graduation Day Presentation

One day:
One day as we were passing each other in a hallway, Jay, one of our FISH mentors, asked "Hey Francesca, how's it going?." I replied with a smile and said "Jay, I'm on the path." And then I laughed. And he did too.

Today:
Smiles and laughter do a mind, body, spirit and soul good. There's a lot of that here at the call center.


Me Today:
I'm very self aware, and am constantly adjusting in order to improve myself, my performance and the quality of my life.
I have a strong work ethic. I like to work and perform well. I'm also strong willed and that often works to my advantage.

Skills I Bring to the Table:
• I'm very computer literate, and enjoy working with computers.
• I have a strong background in customer service, and enjoy working with people.
• I'm fluent in Spanish.


Current Favorite Quotes:
“If you’re headed in the right direction, all you need to do is keep on walking in that direction. It’s nice to have others who believe in you walking along side, making suggestions, encouraging you on.” (This really sums up my experience here.)

"Nature doesn't hurry, yet everything is accomplished." -- Lao Tzu from Jay's Thought of the Day

Life in Portland